Kindle-The Saga Continues


I popped my email this morning intending to check it quickly before making what will be my NEXT blog post and found a response from Kindle.

Yesterday, I sent them this short note;

Hi,

The sales I’m speaking of are having been recorded as made in the United States. Could you please tell me what countries you believe these sales were made in? If this is going to be a problem, I will opt for a smaller distribution territory.

Thank you,
Lisa

Today I got this;
Hello Lisa,

For account security reasons, we’re unable to share specific information about our customers and their purchasing history. Thank you for your understanding of this policy.

Thanks for using Amazon KDP.

WHAT????

My response

Hi,

No, I don’t ‘understand’ and I wish your company would stop assuming that everyone does or even agrees with your company. I don’t believe asking to know what *country/countries* in which these sales were made would constitute any earth-shattering breach in ‘customer security’. In any event, I have changed the settings on the books I have with Kindle to select only the countries/territories which actually pay at the highly touted (yet not widely available) 70% royalty rate. I have kept 3 countries that pay at 35%. That should take care of this problem.

Thank you for your understanding of my Please Don’t Rip Me Off policy.

I know I’m not a huge best-selling author but I am a human being and I think I should be treated a bit better by a ‘business partner’ than what I continually get from Kindle. BTW, I absolutely loathe the “thank you for your understanding of this policy” utter bullshit! That’s their way of saying; “Shut up and go away now.” No one ever should ever assume another ‘understands’ or agrees with any policy. The closing line should read; If you have any more questions please do not hesitate to contact me.

Besides that, I already know the sales in question are in one or more US Territories because the offending sales showed up on the Kindle USA account. Not Kindle UK. Not any other “Kindle Country”. So what’s the big deal? I’m not asking for the name/address/phone number of those people. I’m just asking for the names of those territories.

Obviously Kindle wants to keep its authors in the dark. They do not believe in any way, shape, or form, that they should be honest and forthright with their authors/suppliers. Only the end customer counts in Kindle’s eyes. The rest of us peons along the way, the ones who bring the content to their site so they can sell it and make money, we don’t mean jackshit to Kindle. Just like with Wal-Mart and all those people in China, India, and 3rd World Countries making .70 a day so you can Save Money. Live Better, Kindle is more than willing to rip off their authors (probably other retailers on Amazon.com as well!) for at least HALF of what they should be getting so that Kindle Customers can Read More. Get Fatter. (Hey, their customers aren’t saving any money here, they’re paying the same price everyone else is. They ain’t Living Better for it.)

I’d like to think that if their paying customers were made aware of the way they treat their retailers people might get a little miffed but, just like Wal-Mart, they won’t care. They’ll shop there anyway.

I’m stuck with the bastards.

Lucky fuckin’ me.

I suppose I could dump Kindle. I could direct Kindle users to SmashWords and All Romance Ebooks…even to my own site…to download books in Kindle format but…they won’t do it. Simple as that. They’ll look at the information and go; What?

But that’s mainly because of this

Yes, as a country, we are THAT goddamn dumb!

One last time….check it out

List of Countries Kindle Sells To:

United States
United Kingdom
Guernsey
Isle Of Man
Jersey
Canada
Åland Islands
Afghanistan
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antarctica
Antigua And Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bosnia And Herzegovina
Botswana
Bouvet Island
Brazil
British Indian Ocean Territory
Brunei Darussalam
Bulgaria
Burkina Faso
Burundi
Côte D’Ivoire
Cambodia
Cameroon
Cape Verde
Cayman Islands
Central African Republic
Chad
Chile
China
Christmas Island
Cocos (Keeling) Islands
Colombia
Comoros
Congo
Congo, The Democratic Republic Of The
Cook Islands
Costa Rica
Croatia
Cuba
Cyprus
Czech Republic
Denmark
Djibouti
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Falkland Islands (Malvinas)
Faroe Islands
Fiji
Finland
France
French Guiana
French Polynesia
French Southern Territories
Gabon
Gambia
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guinea
Guinea-Bissau
Guyana
Haiti
Heard Island And Mcdonald Islands
Holy See (Vatican City State)
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iran, Islamic Republic Of
Iraq
Ireland
Israel
Italy
Jamaica
Japan
Jordan
Kazakhstan
Kenya
Kiribati
Korea, Democratic People’S Republic Of
Korea, Republic Of
Kuwait
Kyrgyzstan
Lao People’S Democratic Republic
Latvia
Lebanon
Lesotho
Liberia
Libyan Arab Jamahiriya
Liechtenstein
Lithuania
Luxembourg
Macao
Macedonia, The Former Yugoslav Republic Of
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Micronesia, Federated States Of
Moldova, Republic Of
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Myanmar
Namibia
Nauru
Nepal
Netherlands
Netherlands Antilles
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
Northern Mariana Islands
Norway
Oman
Pakistan
Palau
Palestinian Territory, Occupied
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Pitcairn
Poland
Portugal
Puerto Rico
Qatar
Reunion
Romania
Russian Federation
Rwanda
Saint Barthélemy
Saint Helena
Saint Kitts And Nevis
Saint Lucia
Saint Martin
Saint Pierre And Miquelon
Saint Vincent And The Grenadines
Samoa
San Marino
Sao Tome And Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Slovakia
Slovenia
Solomon Islands
Somalia
South Africa
South Georgia And The South Sandwich Islands
Spain
Sri Lanka
Sudan
Suriname
Svalbard And Jan Mayen
Swaziland
Sweden
Switzerland
Syrian Arab Republic
Taiwan
Tajikistan
Tanzania, United Republic Of
Thailand
Timor-Leste
Togo
Tokelau
Tonga
Trinidad And Tobago
Tunisia
Turkey
Turkmenistan
Turks And Caicos Islands
Tuvalu
Uganda
Ukraine
United Arab Emirates
United States Minor Outlying Islands
Uruguay
Uzbekistan
Vanuatu
Venezuela
Vietnam
Virgin Islands, British
Virgin Islands, U.S.
Wallis And Futuna
Western Sahara
Yemen
Zambia
Zimbabwe

List of Countries Where Kindle Actually PAYS 70%

Andorra
Austria
Belgium
Canada
France
Germany
Italy
Liechtenstein
Luxembourg
Monaco
San Marino
Switzerland
Spain
United Kingdom (including Guernsey, Jersey and Isle of Man)
United States
Vatican City

From the Kindle upload page…you know where you select your royalty rate and upload your stuff:

How do I identify my territorial rights?
If you hold worldwide rights, choose the worldwide rights option. If you do not hold worldwide rights, identify the specific territories for which you do have rights.

As you can see, the author is actually encouraged to sign up to be ripped off. Of course, they’re not telling the author that. Oh no. But they certainly make it look like ALL those countries pay at 70%. Why would anyone think they don’t?

How much will I make when my book is sold?
You can choose between two royalty options: a 70% royalty option and a 35% royalty option. For example, for sales in the US, if your book’s list price is between $2.99 and $9.99, you can choose the 70% option. The 35% option is available in the US for books with list prices between $.99 and $200.00. For complete information on royalty options, please see our Pricing Page and Terms and Conditions.

Last time….”sales in the US” do NOT INCLUDE ANY US Territory. I think we’re lucky it includes Alaska and Hawaii at this point.
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About lbdarling

Beware...the truth is spoken here. If you can't handle that...buh-bye.

Posted on 15/08/2012, in The Writer's Life and tagged , , , , , , . Bookmark the permalink. Leave a comment.

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